Last updated: May 3, 2026
1. Overview
Jiangsu XieChuang Instrument Co., Ltd. ("we" or "SIENCUN") respects and protects user personal information. This policy describes how we collect, use, store and safeguard information you provide while using our website.
2. Information We Collect
- Inquiry data: name, company, phone, email, industry, product of interest, application notes you submit voluntarily.
- Access logs: anonymized IP, device type, browser, page visited, time on page, referrer.
- Cookies / local storage: for language preference (zh/en), login state, etc.
- Third-party analytics: where regional law permits, we may use Baidu Analytics or Google Analytics for anonymous statistics.
3. How We Use Information
- Respond to your inquiry and have sales/engineers contact you with proposals and quotes;
- Improve site content, product categories, and user experience;
- Aggregated traffic analytics (no personal targeting);
- Comply with applicable laws and regulations.
4. Information Sharing
We do not sell or share your personal information with unrelated third parties. Limited sharing occurs only when necessary:
- To fulfill your inquiry and project delivery, necessary information (e.g. shipping address, process parameters) may be shared with our manufacturing partners, logistics providers, and after-sales partners;
- Where required by law or by a lawful judicial / administrative request;
- With your prior explicit authorization.
5. Storage and Security
- Inquiry data is stored on our domestic servers (Alibaba Cloud);
- IP addresses are stored hashed; access logs retained for no more than 12 months;
- HTTPS encryption, database access controls, and other technical and administrative safeguards are applied.
6. Your Rights
Under PRC Personal Information Protection Law and related regulations, you have the right to:
- Access and obtain a copy of your personal information;
- Correct inaccurate information;
- Request deletion under qualifying conditions;
- Withdraw consent or close your account (where applicable).
To exercise these rights, contact: sales@jsxcmeter.com. We respond within 15 business days.
7. Cookies
We use necessary cookies for core functions (language preference, login state). You can disable cookies in your browser, though some features may be affected.
8. Minors
This is a B2B industrial website. We do not knowingly collect minors' data. If found, we will delete promptly.
9. Updates
We may update this policy due to business or regulatory changes. Material updates will be announced on the site. Continued use indicates acceptance.
10. Contact
- Phone: 18252322579
- Email: sales@jsxcmeter.com
- Address: 江苏省淮安市金湖县工业园区